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Control Panel News
Hosting Control Panel Passwords and Password Recovery.
09, Mar, 2010
On Monday 15th March we will be implementing a new feature within our Hosting Control Panel to allow you to set a different password for control panel access. We strongly recommend that you make use of this new feature. This will allow you to have a different password for FTP access and control panel access. The new feature will appear on the right hand side of your cpanel when you login.

We are also implementing a new "Reset Password" feature on the login page for our Hosting Control Panel so that you can recover your password should you forget it. This feature will also be available from Monday 15th March.


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Network News
Automated set-up
07, Mar, 2010
We are currently experiencing some technical difficulties with our automated set-up and domain registration services.

Please be aware when you place an order that there may be a short delay in setting up your account and registering your domain name.

We apologise for any inconvenience caused and hope to have our systems back to normal as soon as possible.

*Update*

This issue should now be resolved.

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Network News
Planned System Maintenance
16, Feb, 2010
Tue, 16 Feb 2010 23:30:00 +0000

We will be carrying out essential maintenance on web234 from 2330-0130.

During this time site some sites may be unavailable for brief periods.

We apologise for any inconvenience this may cause you.

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Control Panel News
FTP Lock Now Active
15, Feb, 2010
The new FTP lock feature will come into operation today (Monday 15th February). If you need to access FTP please login to your control panel and choose the unlock feature on the right hand side before trying to connect with your FTP client.

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Control Panel News
FTP Lock
11, Feb, 2010
2010-02-15 09:00:00

The new FTP lock feature will come into operation on Monday 15th February.

If you need to access FTP after this date please login to your control panel and choose the unlock feature on the right hand side before trying to connect with your FTP client.

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Network News
Planned System Maintenance
02, Feb, 2010
web234, web237

2010-02-03 06:00:00

We will be carrying out essential maintenance on these servers at approx 0600 03/02/10.

During this time some sites may be unavailable. We apologise for any inconvenience this may cause.

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Control Panel News
Important New feature - FTP Lock
28, Jan, 2010
Over the last year there has been a substantial increase in the number of sites on the internet that have been hacked due to viruses that steal FTP credentials from user's home computers. The hackers then use these credentials to insert hidden code within your website.

Please see http://en.wikipedia.org/wiki/Gumblar for more information on this type of attack.

To reduce the significant threat from these viruses we have been working to come up with a solution that protects your website. The solution is to lock FTP when it's not in use, making it extremely difficult for the hackers to infect your site via this route.

To unlock FTP, customers will simply log into their hosting control panel and click one button to unlock FTP for a period of time. FTP will then automatically lock again after the time period has expired.



You will also be able to nominate an IP address that has permanent FTP access, customers FTPing from that IP address will not have to unlock. If you do not know your IP address you can find it at http://whatismyip.com/

These security measures will ensure that the majority of sites have FTP locked, greatly reducing the risk of having your websites infected.

This change will go live on the 15th February 2010.

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Ace Host News
New Website Launched
26, Jan, 2010
We thought it was time to spruce up the old website and go for a new design. Please feel free to add a testimonial if you are happy with the service we provide.

If you find any bugs, please feel free to contact us via a support ticket.

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Ace Host News
Happy New Year
01, Jan, 2010
We would like to take this opportunity to wish all of our customers a Happy New Year, and a prosperous 2010.

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Network News
Planned System Maintenance
07, Dec, 2009
Mon, 07 Dec 2009 23:30:00

From 23:30 until 1:30 We will be carrying out essential maintenance on Web234, Web235, Web236 and Web237.

During this time some websites may be unavailable for a short period of time, we apologise for any inconvenience this may cause.

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